 |
 |
 |
 |
 |
 |
 |
 |
 |
 |
 |
 |
 |
 |
 |
 |
 |
 |
 |
|
||||||||||||||||
 |
 |
|
|||||||||||||||
 |
 |
|
|||||||||||||||
 |
 |
|
|||||||||||||||
 |
 |
 |
 |
|
|||||||||||||
 |
|
||||||||||||||||
 |
 |
 |
 |
 |
 |
 |
 |
|
|||||||||
 |
|
 |
 |
 |
"We use a variety of Beukhen's Flo2Cash™ outsourcing services to help us manage our tremendous increase in credit card volume". Global International Bank |
 |
|
|
|
|
||||||
Business Process OutsourcingFlo2Cash™ Overview |
|
||||||
|
|
|
 |
Business Process Outsourcing Commonly referred to as BPO, Business Process Outsourcing is the general industry description of third-party provided business services that are deemed non-core to a company's focus. In today's service-driven and technology-influenced business world, Beukhen International specialises in delivering outsourcing services that revolve around a company's management of their customer relationships and receivables within their customer lifecycle. Beukhen approaches each client's customer to build the client's brand and strengthen the customer relationship. Since 1989, Beukhen has provided business receivables and recovery services for companies all over the world. Since the turn of the century, Beukhen has been providing more front-end customer services to its clientele, which rounds out its broad scope of BPO offerings to the market. Our BPO Services include providing Call Centre solutions, reveivables and recovery management in addition to back-office operations. The Benefits of BPO Outsourcing adds strategic value and benefits to your company through: • Reduction of costs - transforming your fixed costs to variable ones while reducing expensive mistakes or decisions. BPO has emerged as a repeatable model for reducing costs while increasing service quality. This results in a lower cost of operations, higher margins and higher customer satisfaction. • Specialisation and expertise - taking advantage of a time-tested outsourcing partner who offers expertise and domain competencies that have proven themselves for clients worldwide. • Focus on core business - allowing your company's management team to focus on building, strengthening and channeling your core competencies across your existing resources. • Increased operational flexibility - allows your organisation to better adapt to market changes, customer demands and volume fluctuations. • Improved service quality - Beukhen's staff and ISO-certified methodologies ensure equal or better service quality levels. This is very important as you consider outsourcing customer-facing services. • Ability to scale rapidly - paralleling your company's growth curve is what outsourcing is designed for. • Increase revenue - lower your operating costs gained through outsourcing, thus allowing you more pricing flexibility. This can lead to new business opportunities. The strategic value to your company lies in Beukhen's world-class service, allowing you to operate through best practices without significant time investments or increasing headcount and fixed costs. Executives now expect shareholder value from internal investments. Summary The driving factors for such growth in the outsourcing business centers on a company's need to manage their shareholder-vested assets in the most efficient and expeditious manner possible. Beukhen has formed long and lasting strategic partnerships with its clientele. This has allowed their clients to focus on core competencies, increase productivity and reduce corporate costs. Please call or email for more information on how Beukhen International can help your company in the future. It will be time well invested. Click HERE to go to the PDF document download page Flo2Cash™ Links Consumer Recoveries & Personal Financial Services Integrated Customer Contact Solutions
|
 |
 |
Copyright 2005, 2006 © Beukhen International